At Sudershan Machinery Pvt Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.sudershanmachinery.com or interact with us through our contact form, phone calls, WhatsApp, or social media profiles.
By using our website and providing your information through any of these channels, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information when you choose to engage with us through the following methods:
Contact Form: When you fill out the contact form on our website, we collect the personal information you provide, such as your name, email address, phone number, and any additional information you include in the message.
Phone Calls & WhatsApp: If you contact us via phone or WhatsApp, we may collect information such as your name, phone number, and the content of your inquiry to assist you effectively.
Social Media Profiles: If you interact with us through our social media channels, such as Facebook, Instagram, LinkedIn, etc., we may collect information that is publicly available through your social media profile or any personal information you share with us via messaging or comments.
Non-Personal Information: In addition to the data you directly provide, we may also collect non-personal data such as your IP address, browser type, and usage data (e.g., which pages you visit, how long you spend on our website).
2. How We Use Your Information
We use the information we collect for the following purposes:
Responding to Inquiries: The information you provide through the contact form, phone, WhatsApp, or social media allows us to respond to your questions, provide information about our machinery products, and assist with any requests you make.
Communication: We may use your contact information to send you updates, newsletters, or other information regarding our machinery products, services, and promotions, provided you have given us permission to do so.
Improving Our Website and Services: The non-personal data we collect helps us understand how users interact with our website, so we can improve our services, enhance user experience, and address any issues with our website.
3. Data Security
We take your privacy seriously and use appropriate security measures to protect your personal information, especially regarding the data you submit via our contact form, phone, WhatsApp, or social media profiles. However, please note that no data transmission over the internet can be 100% secure. While we make every effort to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may, however, share your information in the following cases:
With service providers: We may share your data with trusted third-party service providers to help us manage and improve our website, respond to your inquiries, or send communications (such as emails or messages) on our behalf.
For legal reasons: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations or to protect our rights.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect data about your usage of our website. Cookies help improve website functionality, personalize your experience, and analyze traffic. You can disable cookies through your browser settings, but this may impact your website experience.
6. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or external resources. We are not responsible for the privacy practices or content of these external websites. Please review the privacy policies of any third-party websites you visit.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as responding to inquiries and maintaining communication. If you request that we delete your information, we will comply unless retention is required for legal or operational purposes.
8. No Account Creation
Our website does not require account creation. The only personal data we collect is through the contact form, phone calls, WhatsApp messages, or interactions via social media. You are not required to provide personal information unless you choose to contact us.
9. Your Rights and Choices
You have certain rights regarding the personal data we collect:
- Access to Your Information: You can request access to the personal information we hold about you.
- Correction and Deletion: If your personal data is inaccurate or incomplete, you can request corrections or ask for the data to be deleted, subject to legal or regulatory requirements.
Opt-Out of Communications: If you no longer wish to receive communications from us, you can opt out by contacting us or by using the unsubscribe option in our emails.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We recommend checking this page regularly for any updates.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📍 Sudershan Machinery Pvt Ltd
📍 F-652, Road No.9F2, Vishwakarma Industrial Area, Jaipur, Rajasthan 302013
📞 Phone: +91 9983210453, +91 9314525154, +91 8505033502
📧 Email: info@sudershanmachinery.com